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Reporting Claims

All workplace injures must be reported to BrickStreet by the policyholder as quickly as possible, ideally, within 24 hours of learning of the injury.

Reporting injuries early helps everyone involved. It helps the policyholder by keeping claims costs and, ultimately, premiums down. It helps the injured worker by allowing the claims adjuster to make faster rulings, getting them the medical care they need in order to return to work. It helps BrickStreet by knowing how to react and who we need to involve in the 360° team approach. Finally, it helps the system in general by cutting down on potential problems associated with unmanaged claims.

Avenues for policyholders to report claims are as follows:

  1. Telephone: call 866.45BRICK (866.452.7425), select “policyholder” and option 1.
  2. Electronically through BrickStreet’s E-Comp System.  Click here for information about becoming an E-Comp user.
  3. Online by using this link. Policyholders must have their FEIN and policy number, including the 3-digit suffix.
  4. Sending the First Report of Injury form (pdf) as an email attachment to: escan@brickstreet.com.
  5. Faxing the First Report of Injury to 304.941.1294.
  6. Mailing the First Report of Injury to:

         BrickStreet Insurance Company
         P. O. Box 3151
         Charleston, WV 25332

Injured workers should seek the fastest emergency care available. Once the emergency has been stabilized, and in the case of all non-emergency injuries, the injured worker should seek additional medical care from a health care provider who is a participating member of StreetSelect, BrickStreet's PPO. Click here to see a current list of all StreetSelect providers.

 
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